Customer care

Delivery & returns

UK home delivery

Orders are prepared for postal delivery throughout the UK using our trusted delivery partners (Evri, Royal Mail, and Yodel). Standard delivery is £3.95, and free when your basket reaches £50.00.

Dispatch updates

Once an order is confirmed, we will send updates as it is prepared and dispatched with full tracking details.

Your right to cancel

For most online purchases, tell us within 14 days after delivery if you want to cancel. You then have a further 14 days to return the goods. Some exclusions apply, including opened sealed goods that are not suitable for return for health-protection or hygiene reasons.

Refunds and faulty goods

Eligible refunds are processed after the returned goods are received. Your legal rights for faulty, damaged or misdescribed goods are not affected. Email us before returning anything so we can provide the correct instructions.

Need help?

Email hello@meamo.uk with your order reference and the team can help.

Delivery partners

Every UK order is dispatched via one of our trusted couriers

Tracked & Signed delivery
Doorstep & ParcelShop
Express courier service